Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your use of fakinature.com (the "Site") and any purchases you make from Fakinature ("we", "us", or "our"). By using the Site or placing an order, you agree to these Terms.

About Us

Fakinature is an artificial plant retailer based in Australia, supplying realistic, maintenance-free greenery to restaurants, cafés, bars, hotels, and other businesses across the United States. Contact us at hello@fakinature.com.

Products and Pricing

We make every effort to display our products and prices accurately. All prices are listed in US dollars. We reserve the right to correct any errors, change prices, or update product information at any time without notice. Product images are representative; minor variations in colour, shape, and finish may occur as our products are handcrafted and styled.

Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. You will receive an email confirmation once your order is accepted and processed.

Shipping

We currently ship to the contiguous United States. Orders are processed within 1–2 business days and typically arrive within 3–7 business days. Details are set out in our Shipping Policy.

Returns

We offer a 30-day return policy on all products, as described in our Returns Policy. Items must be unused and in their original packaging to be eligible for a return.

Acceptable Use

You agree not to use the Site for any unlawful purpose, to infringe our intellectual property, or to interfere with the Site's operation or security.

Intellectual Property

All content on the Site, including text, images, logos, and product descriptions, is the property of Fakinature or its licensors and may not be reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, Fakinature is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the relevant product.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms can be sent to hello@fakinature.com.